The primary Web site handle for American Airlines is . It is possible to e book flights and try to find getaway deals and various vacation requirements on the site. You may as well accessibility your American Airways account and make contact with buyer service.
I am emailing this comment for you in order that AA may better manage to really encourage workers to be additional courteous when points go Erroneous.Buyer service could make this type of variation for the people using your service.
The complete crew workers was wonderful , but this man went past the roles anticipations and ought to be praised and regarded. I’m also happy we receive a snack yet again.
When there was about a 50 % hour to land I saw the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in the same minute And that i contact him and he or she recurring that we really needs to be there. On this instant he mentioned “you should, don´t get worried, I´m not anxious any more, and that means you shouldn´t be nervous any longerâ€.
Okay…I lately obtained a ticket to fly solo to discover my family! YAY…. I read the high-quality print, and clicked on all baggage rates to check out if there could well be any.
On our previous vacation the leg with the journey from lax to Dallas was the worst I’ve at any time experienced .The seating was so tight I couldn't read a journal as a result of tightness in the seating I feel the aircraft was an A 320 ,make sure you Call me there are actually a few factors regarding the service generally speaking,thank you, Brian Galbally
This is my 1st encounter with American Airlines and it's been the worst! My best friend and I took a family vacation to St. Maarten and there has been nothing at all but difficulties Because the return flight. Initial, they couldn’t come across her reservation and attempted to prices her $one,one hundred to get a flight she currently compensated for. Then, I was forced to buy a 2nd checked bag, While I've Constantly been ready to check the bag. Immediately after, my flight (2119) was delayed for more than an hour. NOW I'm on my connecting flight from MIA to ATL which flight is delayed around an hour. Does The united states Airways know We've got lives…friends and family buying us up from the airport?
I'm sorry to mention that our knowledge within the AA counter in Newark was under stellar – Of The 2 client service reps for the counter helping travellers examining in, a single committed her the perfect time to ONLY First-class travellers, and another female looked as if it would do as tiny as you possibly can – also active worrying about what Everybody else was undertaking – all other than what she could possibly be undertaking! As the road grew more time, the considerably less intrigued she turned, and her Frame of mind was horrific – It took us a lot less the perfect time to get to the Airport than it did standing in line to check in! (around an hour or so with only four people today in front of us). By the point we stepped up on the counter – a whole new consultant bought on board – we needed to “quiet ourselves down†– it is possible to picture how another forty or so folks began to truly feel at the rear of us! As you continually try to tell us, you “care†in regards to the passenger, and this specific could use a little Perspective adjustment – or discover her A different place!
getting in contact with a real man this article or woman at AA consumer service is beside difficult. The web site record a phone number, that's for cargo and that only references a Web-site that may be no help whatsoever.
my grand mother take a flight from Ecuador 2/18/16 (stop in Miami)in route to The big apple,when she was waiting to receive her luggage what a shock she got!!her baggage was broken and any individual inside steal some very good which was within,also the zipper was violated(damaged)she misplaced in goods that she convey it to my family members Along with the Value about $350 when she informed what comes about in AA counter in JFK NY they supplied to replaced her completely new baggage with an applied and outdated one that looks like they pick up in the garbage!!.also they mentioned that to mend usually takes about 4 weeks!
I needed to let you realize of An impressive younger woman you might have Functioning in your case at Dallas-Ft. Worthy of airport. Her identify is Nyanina Kong, and she or he goes through the identify of Nina.
My husband and i had a flight leaving Richmond Virginia having a ultimate vacation spot of Seattle Washington. We've been familiar with traveling and had flown other airlines earlier that week about to and from several destinations. We had all our details and went to utilize the American Airways kiosk to print our boarding passes. The kiosk didnt inquire if those who are traveling are military services personnel so we started out above and waited in line to speak to your consultant in the counter. As soon as we were being up within the counter we informed a Woman powering the counter that my partner is while in the military and we experienced two bags to examine in. Thats whenever we were being educated that our bags in which over fat and it would be 250$ extra. We requested for your lady to show us wherever the package deal pricing is created. She was not able to offer that information and went on to tell us we could glimpse it up ourselves. My spouse who is enlisted during the U.S. Coastline Guard has not experienced to pay added or any amount of money for baggage, on orders or private. My spouse gave her the 250$ and that's if the representative we were Talking with soon became really impolite and threatened to cancel our full flight.
I used to be fortuitous enough being on board American Airlines Flight #32 (LAX – JFK) on labor working day….my spouse And that i had been seated independently…we had a death in the household and were gonna nyc to get a funeral…….
The latest flight from Austin to Ft Myers on which I'd asked for wheelchair assistance did not offer any jetway help and Definitely nothing in Ft Myers from plane to baggage assert and NOONE to talk to.